Quick answers
Support topics
Cosmon Arena’s current release works without an account or network connection. Progress belongs to the local installation.
Progress and saves
Collection, inventory, settings, and expedition progress are stored on your device. Deleting the app can remove this local progress. Cloud restore and cross-device transfer are not available in this release.
Summons and probability
The Exchange shows every possible Horizon Bell outcome and its exact probability before the purchase control. Worldspan describes narrative rarity; it does not secretly change combat power.
StoreKit purchases
Purchases are handled by Apple. If a completed transaction is still processing, keep the app installed and reopen the Exchange while connected to the internet. Refund requests and billing questions are handled through Apple’s purchase-support tools.
Releasing duplicates
Duplicate release is intentionally guarded. Favorites, active visitors, and the last owned member of a lineage remain protected so an accidental tap cannot erase a meaningful part of the collection.
Wayfarers
Wayfarers are bundled fictional story characters. Visits are local previews, not messages from real players. There is no chat, real-player trading, or public profile in this release.
Contact support
Email cameron.mostoufi@runpacera.com with the app version, device model, and a short description of what happened. Never send a password or payment-card number.